Questions about Ella?

Here’s what to know before your first conversation.

What is Ella?

Ella is an AI tool for guided conversation and reflection. You can start with a topic, try a check-in, or put what’s on your mind into your own words.

What can I talk about?

You can explore everyday stress, relationships, overthinking, sleep, grief, motivation, or whatever you feel ready to put into words.

Is Ella free to use?

Ella is free to download. You can try selected check-ins and preview the first step of guided programs. Individual AI chat replies require a paid plan. Compare the plans.

Where can I use Ella?

Open Ella in your browser, or download the app from the App Store or Google Play.

Can I control what Ella remembers?

Yes. You can review, edit, and remove entries in Ella’s memory controls. Read about privacy and memory.

Is Ella a therapist?

Ella supports reflection. It does not diagnose conditions or replace therapy, medical care, or emergency support. Read the medical disclaimer.

Where can I get help?

Contact Umbrella Journal support for help with your account, subscription, or using Ella.

Looking for more? Read the full Ella support guide.